During such turbulent and unpredictable times brought by COVID-19, business owners unwittingly found themselves in crisis adaptation mode. The pandemic placed businesses under a test of dedication towards ethical business practice and corporate social responsibility. According to Edelman Trust Barometer (2020), 52% of consumers agreed that brands must prioritise the well-being and financial security of […]
30
Apr
2021
What can we learn from Amazon about the power of brand awareness and brand loyalty during the pandemic?
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